Frequently asked questions

1. What are payday loans?

A payday loan provides a cash advance to help you with any immediate financial problems. The loan can be used for any emergency purpose and is usually repayable on your next payday. The online nature of the loan allows you the convenience to apply from the comfort of your home or desk.


2. How much money can I receive?

Customers can borrow from £100 to £1000, the payday loans offered by the lender will obviously be dependent on your circumstances and ability to repay the requested amount.


3. How much do are the charges?

The charges will vary from lender to lender, however what is certain is that it will be a one-off charge repayable along with the loan amount on your next payday. For more information see our Charges page.


4. Would previous defaults affect loan approval?

We work with various payday lenders, some do carry out credit checks, however, with most the ability to repay the loan as agreed and a strong financial standing (meaning no existing debts etc) is often just as important to them.


5. How long does it take to apply?

Our simple application form takes just minutes to complete, with a decision also in minutes.


6. What form of payment is used to repay your payday loan?

A simple debit card transaction is used for repayment.


7. What information do you need?

We need the following information:

  • Your name and current address
  • Two contact phone numbers and your email address
  • Your work and income details
  • Your bank account details – to deposit the payday loan


8. Is it possible to roll the loan over?

Yes – However, we do not recommend this and would go so far as to even advise you not to apply if you feel that you will not be able to fulfil the one-off payment as outlined on your next payday.


9. What can the money be used for?

You can use your online loan for any financial emergency that might occur, from unforeseen household repairs to hefty bank charges. It’s your loan, so it’s your choice. Simple.


10. How can I contact Simple Payday?

Here at Simple Payday we ensure that our customers are treated with the respect they deserve. Our “Live Chat” facility enables us to answer any questions that you may have promptly online.


11. Who can apply for your service?

Anybody can apply for our payday loans providing they are employed, aged over 18 and possess a bank account and debit card.


12. How will I get my money?

It’s paid directly into your bank account so you can access it in the normal way from your account.


13. Can I have two payday loans at the same time?

No: all prior payday loans have to be repaid before another can be offered. This is because we are a responsible broker and the panel of lenders we utilise are responsible lenders.


14. I’m not a home-owner can I still receive a loan?

At Simple Payday it makes no difference about your domestic arrangements. Whether you own your home, are a tenant or live with your parents, our lenders are not concerned who owns your home.



15. My details have changed, what should I do?

With any changes in circumstances, it is important you contact your lender as soon as you can, to make all necessary changes.


16. When will I need to repay the loan?

A payday loan is repaid on your next payday, usually up to 30 days.


Jargon – Payday loan terminology explained


APR stands for Annual Percentage Rate. Lenders are required by law to express the cost of the loan using APR, as it represents the interest repayable on the amount borrowed. It does however misrepresent the actual cost of a payday loan online, due to the relatively short-term nature of the online payday loan option. For a full explanation see our charges.

Credit Score

A credit score is a check undertaken using a credit reference agency, its purpose being to determine how well you manage your finances. The credit score is undertaken for normal loan approval and for identity confirmation. Payday loans do not affect your credit score, in fact if used correctly they will improve your credit rating.


CHAPS stands for Clearing House Automated Payment System, one of the largest electronic bank-to-bank payment systems in the world. Fast, secure and efficient it enables payment to be transferred from one bank account to another on the same day.

Chat Support

Our Chat Support function, allows instantaneous communication between you and one of our customer support team. Any queries you have regarding our service will be answered promptly without delay, allowing you to make an informed decision.


Full payment of the loan may be postponed for one month. This does however incur charges for another month.

Payday Loans

We provide a truly unique service. We believe that things should be kept straightforward, uncomplicated and simple. Most competitors require customers to provide various documents by fax; at Simple Payday there is no faxing of documents. Instead, we utilise a quick and easy application procedure with confirmation available in minutes, often with the cash being deposited to your account on the very same day.


Warning: Late repayment can cause you serious money problems. For help, go to